Privacy policy
Privacy Policy
Privacy Policy
Effective Date: April 2024
QAAG AI is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and stored. This Privacy Policy outlines our practices.
1. Data We Collect
Non-Personal Data: Includes anonymized call logs, timestamps, and interaction metadata.
Call Recordings: Stored for 24 hours for auditing purposes.
2. How We Use Your Data
QAAG AI uses collected data to:
Optimize AI operations.
Provide customer support.
Ensure compliance and prevent fraud.
3. Data Storage and Retention
QAAG AI does not store personally identifiable information.
Call recordings and logs are automatically deleted after 24 hours.
4. Data Security
QAAG AI leverages blockchain technology to ensure data security and transparency. Access to data is restricted and encrypted.
5. Compliance
QAAG AI adheres to:
General Data Protection Regulation (GDPR)
Personal Information Protection and Electronic Documents Act (PIPEDA)
6. Your Rights
You have the right to:
Request access to your data.
Request deletion of non-essential stored data.
Withdraw consent for data processing.
7. Third-Party Services
QAAG AI does not share your data with third parties unless required by law or with explicit consent.
8. Changes to Privacy Policy
QAAG AI may update this policy as needed. We will notify users of significant changes.
For inquiries or concerns, contact us at legal@qaagai.com.
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